Meeting Local Business’ Technology Needs – One Client at a Time

PNSolutions-TechProblemsLa Plata’s Professional Network Solutions launches new survey of local technology needs and plans series of free informational seminars

LA PLATA, MD – You’ve got questions about the technology your business uses, and Professional Network Solutions of La Plata wants to know what they are.
PNSolutions has launched a new online survey of local businesses to find out what their technology needs and questions are. Are you worried about protecting your data? Do you have questions about how to market your business on social media platforms like Facebook and Twitter? Do you need to train your staff to use Microsoft Office applications?

“We know businesses have questions about new technology,” said PNSolutions Owner/President Amy Eastburn-Gallo. “We want to know what they’re curious and concerned about so we can help answer those questions.”

PNSolutions will use the information generated by the survey to plan a series of free business technology seminars scheduled for summer and fall 2013. Possible topics include using social media to market your business, cloud computing, managing mobile devices, and Google apps for business.

“Technology has really changed in the last five or 10 years,” Eastburn-Gallo said. “And if you don’t know how to use new social media and mobile platforms, your business is going to be left behind.”

“PNSolutions has made local business’ technology needs a priority for the last 12 years,” she said. “These seminars are another way we’re helping our neighbors grow their businesses and make the most of new technology.”

PNSolutions will also use the survey results to add to its own roster of services available to business and residential clients.

PNSolutions-SurveyEach business that completes the survey by July 31, 2013, will receive a free cell phone stand (one per business) and be entered to win a free Kindle Fire tablet. The survey is open to Maryland businesses only. Find the survey at http://www.pnsolutions.net/complete-our-business-survey/.

PNSolutions also recently unveiled a new, redesigned website to showcase its small business services, which include computer repair, IT services, cloud computing, networking, computer security services, and help desk support. The new site features the Tech Talk with Tom Blog, authored by PNSolutions Vice President Tom Gallo.

“Technology can be confusing,” Gallo said. “I want to use the blog to help explain complicated terms and concepts that business and personal computer users encounter every day. When you take the mystery out of technology, it becomes easier to understand and use.”

Eastburn-Gallo founded PNSolutions in 2001 because she wanted to help local small businesses manage their technology needs – without having to hire a dedicated IT staff.

“A small business doesn’t need – and often can’t afford – to keep a full-time IT staff,” she said, “but they still need help when there are computer and network problems. Our goal has always been to provide high-quality IT services to small business whenever they need it.”

Amy Eastburn-Gallo has more than 15 years of experience in network administration and programming, including hardware, software, and office applications. She has also taught college-level technology courses for nine years.

Tom Gallo joined PNSolutions because he wanted to share his more than 15 years of networking design, implementation, and troubleshooting experience to help the local community.

“We have succeeded for more than 12 years because we truly care about our clients,” Eastburn-Gallo said. “Every client we have served has continued to choose PNSolutions for their business and personal computing needs.”

“We’re grateful to our customers for their loyalty and trust,” she added, “and we look forward to welcoming new clients into the PNSolutions family!”

Professional Network Solutions, Inc. is certified in Charles County as a Small Local Business Enterprise (Cert Number: 0037-13) and Maryland Department of Transportation Minority Business Enterprise (Cert Number: 13-44).

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